ZAHAA Terms & Conditions
Important Notice (International Orders):
International orders may be subject to customs duties, taxes, and import fees depending on your country. These charges are not included in the product or shipping price and must be paid by the customer. ZAHAA is not responsible for any delays or additional charges caused by customs.
Welcome to ZAHAA. These Terms & Conditions govern your use of our website and services. By accessing, browsing, or making a purchase from ZAHAA, you agree to be bound by these terms.
1. General Use
By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian. You agree not to use our products or services for any unlawful or unauthorized purpose.
ZAHAA reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of those changes.
2. Product Information
We strive to ensure that all product descriptions, images, and prices are accurate. However:
- Slight variations in color or design may occur due to screen settings or manufacturing differences.
- All products are subject to availability.
- ZAHAA reserves the right to discontinue any product at any time.
3. Pricing & Payments
- All prices are listed in the applicable currency and are subject to change without notice.
- Payments must be made in full at the time of purchase through approved payment methods.
- ZAHAA is not responsible for any additional charges imposed by banks or payment providers.
4. Orders & Acceptance
Once you place an order, you will receive a confirmation via email or message.
ZAHAA reserves the right to refuse, cancel, or limit any order at our discretion, including cases of suspected fraud or pricing errors. In case of cancellation, any paid amount will be refunded.
5. Shipping & Delivery
- Delivery timelines are estimates and may vary due to external factors.
- ZAHAA is not responsible for delays caused by courier services, customs, or unforeseen circumstances.
- Customers are responsible for providing accurate shipping information.
6. Returns & Refunds
Returns and refunds are governed by our Return & Refund Policy. ZAHAA reserves the right to refuse returns that do not meet our policy conditions.
7. Intellectual Property
All content on this website, including logos, images, text, graphics, and designs, is the exclusive property of ZAHAA.
Unauthorized use, reproduction, or distribution is strictly prohibited.
8. Limitation of Liability
ZAHAA shall not be held liable for any indirect, incidental, or consequential damages arising from:
- Use or misuse of our products
- Delays in delivery
- Website interruptions or errors
9. User Conduct
You agree not to:
- Violate any laws or regulations
- Transmit harmful code or viruses
- Attempt to gain unauthorized access to our systems
10. Privacy
Your submission of personal information is governed by our Privacy Policy.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of your operating country. Any disputes shall be resolved under applicable legal jurisdiction.
12. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
Email: support@zahaa.sa