International Shipping & Customs Duties
For international orders, customs duties, import taxes, and additional charges may apply based on your country’s regulations. These fees are not included in the product price or shipping cost and must be paid by the customer upon delivery.
ZAHAA is not responsible for these charges, as they are determined by local customs authorities. We strongly recommend checking with your country’s customs office prior to placing an order. Failure to pay applicable duties may result in shipment delays, returns, or disposal of the package without refund.
International Shipping Policy
ZAHAA proudly offers international shipping to selected countries worldwide.
- Availability: International shipping is available for most products unless otherwise specified.
- Delivery Time: Orders typically arrive within 7–15 business days, depending on the destination and customs processing.
- Shipping Partners: We work with trusted courier services to ensure safe and timely delivery.
- Customs Clearance: All international shipments are subject to customs inspection and clearance procedures, which may cause delays beyond our estimated delivery time.
- Documentation: ZAHAA provides all necessary shipping documents; however, customers are responsible for complying with their country’s import regulations.
- Failed Delivery: If a shipment is returned due to unpaid duties, incorrect address, or failure to receive the parcel, re-shipping costs will be borne by the customer.
1. Processing Time
Orders are processed within 1–3 business days after confirmation.
2. Shipping Time
- Domestic delivery: 3–7 business days
- International delivery: 7–15 business days (subject to customs clearance)
3. Shipping Charges
Shipping fees are calculated at checkout or may be offered free during promotions.
4. Order Tracking
Tracking details will be shared once your order is dispatched.
5. Delays
ZAHAA is not responsible for delays caused by courier services, customs procedures, weather conditions, or other unforeseen circumstances.
6. Incorrect Address
Customers must provide accurate shipping details. ZAHAA is not liable for deliveries made to incorrect addresses provided at checkout.