Terms of service
Welcome to Zahaa. By accessing or using our website and purchasing our products, you agree to comply with these Terms of Service.
Please read these terms carefully before using our website.
General Conditions
By using our website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.
Zahaa reserves the right to refuse service, cancel orders, or restrict access to the website where reasonably necessary.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, sizes, colors, and other product information displayed on our website are accurate.
However, slight differences in color may occur due to screen settings, lighting, photography, or manufacturing variations.
Product availability may change without prior notice.
Pricing
All product prices displayed on our website are subject to change without prior notice.
Zahaa reserves the right to correct pricing errors, product information errors, or other inaccuracies. If an order has been affected by a significant error, we may contact the customer before processing the order or cancel the affected order and provide an appropriate refund where applicable.
Orders
When you place an order, you are responsible for providing accurate and complete information, including your name, phone number, email address, and delivery address.
An order confirmation does not necessarily guarantee that the order will be fulfilled if circumstances require cancellation or modification.
Zahaa reserves the right to cancel or refuse an order where necessary, including in cases of suspected fraud, inaccurate information, product unavailability, or pricing errors.
Payments
Customers are responsible for providing valid payment information and completing payment for their orders.
Orders may not be processed until the required payment has been successfully received.
Shipping and Delivery
Shipping and delivery are subject to our Shipping Policy.
Estimated delivery times are not guaranteed and may be affected by circumstances beyond our control, including courier delays, customs procedures, weather, holidays, and incorrect delivery information.
Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy.
Customers are responsible for reviewing the applicable return conditions before requesting a return.
Intellectual Property
All content available on the Zahaa website, including logos, trademarks, product images, photographs, graphics, text, designs, and other materials, is owned by or licensed to Zahaa unless otherwise stated.
You may not reproduce, copy, distribute, modify, or use our content for commercial purposes without prior written permission.
Prohibited Use
You agree not to use our website for unlawful or unauthorized purposes, including attempting to interfere with website security, gaining unauthorized access to systems, transmitting malicious code, or violating applicable laws and regulations.
Third-Party Services
Our website may use third-party services such as payment providers, shipping companies, analytics providers, advertising platforms, or other external services.
Third-party services may have their own terms and privacy policies, and Zahaa is not responsible for the independent practices of those third parties.
Limitation of Liability
To the extent permitted by applicable law, Zahaa shall not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.
Nothing in these Terms of Service is intended to exclude or limit any rights or liability that cannot legally be excluded or limited under applicable law.
Changes to These Terms
Zahaa reserves the right to update or modify these Terms of Service at any time.
Updated terms will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.
Contact Us
If you have any questions regarding these Terms of Service, please contact Zahaa through the contact information provided on our website.
